by Brad Daugherty | Jul 8, 2026 | IT Management
A lot of support tickets do not start with bad luck. They start with access somebody never should have had in the first place. A user installs something sketchy, changes a setting they do not understand, or disables a control because it feels inconvenient. Then the...
by Brad Daugherty | Jul 7, 2026 | Cybersecurity
Accounts payable teams are getting hit from two directions at once. Fraud messages are more believable than they used to be, and AI is helping attackers make fake requests sound polished, urgent, and familiar. That is why a convincing email or voicemail is no longer...
by Brad Daugherty | Jul 6, 2026 | IT Management
Most IT problems do not start with a full outage. They start with drag. A slow machine somebody keeps tolerating. A login issue that keeps coming back. Wi-Fi that acts up in the same part of the building. A shared mailbox nobody really trusts. A printer that only...
by Brad Daugherty | Jul 3, 2026 | Cybersecurity
A lot of business owners hear that MFA is enabled and assume the problem is solved. MFA is still one of the best upgrades you can make. It is just not the whole job anymore. Adversary-in-the-middle phishing works by stealing the trusted session after the employee...
by Brad Daugherty | Jul 2, 2026 | Cybersecurity
Most business owners hear about multi-factor authentication and feel like the problem is handled. MFA is still one of the best upgrades you can make. But it does not end the conversation, especially if your team works inside Microsoft 365, cloud apps, and browser...
by Brad Daugherty | Jul 1, 2026 | IT Management
Every business has at least one piece of technology everyone is afraid to touch. It still works, sort of. It runs something important. Nobody feels good about it, but nobody wants to own the replacement either. That is legacy debt. And in Anderson, Muncie, and the...
by Brad Daugherty | Jun 30, 2026 | IT Management
The real test of a software platform is not how easy it is to buy. It is how cleanly you can leave when pricing changes, support slips, or the tool no longer fits your business. That matters more now because most small businesses in Richmond and across East Central...
by Brad Daugherty | Jun 29, 2026 | Cybersecurity
Browser add-ons feel harmless because they are easy to install. A couple of clicks, a small icon in the toolbar, and somebody on your team is more productive. The problem is that extensions often live inside the same browser sessions your business uses for email,...
by Brad Daugherty | Jun 26, 2026 | Online Presence
Most scams still work for a simple reason. They do not feel like scams at first. A fake recruiter message on LinkedIn looks professional, relevant, and easy to trust, especially when it references a real company, a believable job title, or someone in your industry....
by Brad Daugherty | Jun 25, 2026 | Working from Home
A clean desk used to mean paperwork. Lock up sensitive files, shred what you do not need, and do not leave passwords on sticky notes. That still matters. But for remote teams, the bigger problem is what happens when a home office gives someone physical access to an...
